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Cancellation Policy
 
Your appointments are very important to us and it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
 
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance by text or email only.
because we know how easy it is to forget an appointment you booked months ago.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. Our policy are presented and provided in the best quality and tradition of excellent servicing for our established and
future clientele. Thank you for viewing and supporting our policies criteria.

Voucher Bookers
If you need to cancel your appointment please do so 24 hours in advance. If you cancel within the 24 hour period you forefit your voucher.

Appointment Reminder & Confirmation
As a courtesy, we will text you or email you and confirm your service appointments two business day prior to your appointment date. However, if you don't reply, please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments or voucher cancellations.
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